Terms and Conditions
The Château Hortes is open from May to October.
Minimum stays of one week from Saturday to Saturday. In low season possibility of short stays on request.
Arrivals are from 15:00 and departures before 10:00. Bedrooms must be vacated at 9 am in order to give us time to prepare the house. For your confort we prepare the beds before your arrival.
The house is not suitable for children under 5/6 years old. Baby less than on year old are welcome and we provide a cot without extra.
The maximum capacity is 10 people with 5 bedrooms. We have an option for 8 people and 4 bedrooms in low season.
For a stay of more than a week, in Saturday morning from 10 am to 12 pm, we are doing without extra charge, the change of linen and 2 hours of housekeeping for bathrooms and kitchen. We already make the beds.
The following is included in the price*:
- All Utilities (water, electricity, pool heating 27° max)
- House cleaning products (dishwasher soap, cleaning supplies, toilet paper etc….)
The following is not included in the price:
- Linen package mandatory (beds linen, towels and tea towels) 25 € / persons (excluding beach towels)
- Housekeeping on last day of your stay of 150 €
A Government hospitality tax per day, per person for those aged 16 and over.
Descriptive state of the renting
Reservation and Payment
A deposit of 30 % of the rental fees and return of the signed contract are required to confirm the reservation.
Remaining rental payment is due no later than six weeks before arrival.
Linen package, housekeeping on last day of rental and hospitality tax must be paid upon arrival in cash.
In the case, where the holiday is cancelled at least 8 weeks before the holiday, Château Hortes will reimburse 70% of the amount paid.
In the case, where the holiday is cancelled between 8 weeks and 6 weeks before the holiday, Château Hortes will reimburse 50% of the amount paid.
No reimbursement is possible if the holiday is cancelled less than 6 weeks before arrival date.
To help prevent any loss in case of the need to cancel the holiday, guests are strongly advised to take out holiday insurance.
A refundable security deposit of 1000 € will have to be paid, by bank transfer no later than 6 weeks before arrival date. Such security deposit will be refunded by owner 15 days after departure minus any deductions for damages, including but not limited to : cleaning costs of dirty bedspreads, curtains, wallpapers, ceilings, carpets, window panes, soiled linen and replacement of damaged, missing or broken dishes and household appliances.
The town of Bessan collects a tax on all visitors over the age of 16. The tax for 2019 has not yet been fixed, but as a reference the tax for the last two years was €0,70 per person per day.
Unfortunately, pets are not allowed at Château d’Hortes. Lili, an adorable Golden Retriever of 7 years, is the only Master of the place and the mascot of our guests.
Safety by the pool
Château d’Hortes has taken measures to ensure that the pools comply with the strict French legislation on pool safety.
However, guests must understand that they are fully responsible for any accident that could happen in the pool areas used by themselves and their children.
Care must be taken at all time and under no circumstances must children be left unattended in the pool area.
Should problem arise we always try to resolve them immediately, in an amicable way. In the unlikely event that problems cannot be resolved and there is a need to resort to the law, then french Law will be applied. The County court in Béziers is the appointed court for adjudication.